Empress L.A.A.B

Empress L.A.A.BEmpress L.A.A.BEmpress L.A.A.B

Empress L.A.A.B

Empress L.A.A.BEmpress L.A.A.BEmpress L.A.A.B
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Terms and Conditions

 
Terms & Conditions –

Effective Date: July 17, 2025

By placing an order with us, you agree to the following terms and conditions:

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1. Custom Orders

All hats are custom-made based on your specific selections, including but not limited to design, size, color, and embellishments. Once an order is placed, it cannot be changed, canceled, or refunded. Please review your order carefully before submission.

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2. Payment

Full payment is required at the time of purchase. Orders will not be processed or fulfilled without payment in full.

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3. No Refunds or Exchanges

Due to the personalized nature of our products, all sales are final. We do not offer refunds, exchanges, or cancellations under any circumstances.

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4. Materials Disclaimer

Our hats may include the use of adhesives, decorative elements, or materials that could cause irritation or allergic reactions. By purchasing, you acknowledge that:
    •    We are not responsible for any allergic or skin reactions that may occur.
    •    It is the customer’s responsibility to inquire about materials in advance if there are known allergies.

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5. Processing & Shipping

Processing time varies depending on the order volume and complexity. Estimated delivery times are provided but not guaranteed. We are not responsible for shipping delays once an item has been dispatched.

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6. Design Rights

We reserve the right to use photos of custom hat designs for promotional or portfolio purposes unless otherwise requested by the customer in writing prior to order fulfillment.

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7. Limitation of Liability

Our liability is limited to the cost of the product purchased. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.

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8. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. It is the customer’s responsibility to review this page periodically for changes.

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If you have any questions about these terms, feel free to reach out to us before placing your order. 

Return and Refund Policy

Please note that all hat sales are final. Each hat is custom-made to order and therefore non-refundable and not eligible for exchange under any circumstances.

By placing your order, you acknowledge and accept the following:
    •    No Refunds or Exchanges: Due to the personalized nature of our hats, we are unable to accept returns or offer refunds for any reason, including size, color preferences, or change of mind.
    •    Materials Disclaimer: Some custom designs may involve the use of adhesives and other materials. We are not responsible for any allergic reactions or sensitivities that may occur as a result of contact with these materials. Please use discretion when ordering if you have known allergies.

If you have any questions prior to ordering, feel free to contact us. We appreciate your understanding and support of our handcrafted, custom work.



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